| Q |
How does the Oreck
Air work? |
| A |
Oreck Air
uses a five-stage purification process to clean the
air. The diagram below illustrates the various purification
stages.

The five-stage purification process which Oreck uses
effectively filters 95% of particles as small as 0.1
microns. First, a pre-filter captures large particles
such as hair and lint. Electricity is used to positively
charge smaller particles, which are then locked in
by the alternately charged plates of the collector
cell. An optional odour absorber uses activated charcoal
to absorb common household odours, and finally, an
Air Revitalizer emits negative ions to freshen stale
air. No other purifier uses this powerful combination
of technology.
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| Q |
Does the Oreck
Oreck Air require replacement filters?
|
| A |
The Oreck
Air does not require any replaceable filters. It
uses a permanent pre-filter to filter larger particles
and hairs; the pre-filter can be rinsed off and re-used
continually.
In addition to air purification, the Oreck Air
provides the additional benefit of odour removal with
its charcoal odour absorber. The charcoal odour
absorber is optional, and odour absorption effectiveness
will gradually deteriorate over time unless the charcoal
odour absorber is replaced. The Oreck Air will
continue to remove harmful airborne particles with
its permanent electronic collector cell even if you
choose not to use the optional charcoal odour absorber.
IMPORTANT: DO NOT wash the charcoal odor
absorber. Replace, if necessary.
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| Q |
How does the
Air Revitalizer (Ioniser) work? |
| A |
The Air
Revitalizer is the fifth stage of the Oreck 5-stage
air purification process; it releases negative ions
to revitalize the air. The Air Revitalizer can
be turned on or off on the Oreck Air. Turning the Air
Revitalizer on provides a pleasant, clean smell, but
does not impact the air purifier’s cleaning
efficiency.
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| Q |
Is the Oreck
Air an ozone generator?
|
| A |
No, the
Oreck Air is not an ozone generator because it
does not rely on ozone as part of the cleaning process.
Ozone is a natural by-product of many electrical appliances.
The Oreck Air's Air Revitalizer does produce very low
levels of ozone, and can be turned on or off with
a switch located on the front of the unit. Any ozone
produced by the Air Revitalizer does not impact the
Oreck Air’s cleaning efficiency. When the Air Revitalizer
is on, the ozone produced by both the Air Revitalizer
and the Oreck Air together is well under UL and FDA guidelines
of 50 ppb (parts per billion).
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| Q |
My Oreck Air
makes sparking or popping noises. Is this normal? |
| A |
Yes. As
a large particle is captured in the collector cell,
the Oreck Air may make a sparking or popping noise.
Cleaning the collector cell may help. If your Oreck Air
continues to make excessive popping noises, it may
be damaged and should be returned.
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| Q |
What are the
best ways to clean the collector cell? |
| A |
The electronic
collector cell cleans easily in detergent and water.
The collector cell should be allowed to air dry before
re-inserting. Oreck does not recommend the use
of heated or compressed air as part of the drying
process.
Oreck offers Assail-a-Cell® cleaner for particularly
stubborn dirt and grime (such as tobacco tar); It
is the fastest and easiest way to clean the collector
cell because the high-action foaming cleanser liquefies
dirt, tobacco, tar, and other residue.
Do not try to clean the collector cell by
inserting a cloth, brush, or other device between
the cell plates. Inserting objects in the collector
cell may damage the positive charging wires or collector
cell plates.
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| Q |
How often
should I wash the collector cell?
|
| A |
How often
you need to wash it depends on the environment. A
good suggestion is to wash the cell after the initial
four weeks of use and once every eight weeks thereafter,
though you may find that a different cleaning schedule
is better for you over time.
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| Q |
How does the
red "Wash Cell" light work? |
| A |
The red
"Wash Cell" light is set off by a high amperage
sensor. It is not necessary to wait for the red light
before cleaning the collector cell. Very dirty collector cells
or arcing will set off the red "Wash Light"
cell, but Oreck recommends cleaning the cell on a
regular scheduled basis (typically every two months
or as desired) before the light goes off.
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| Q |
Can the Oreck Air
be used in the presence of oxygen? |
| A |
Pure oxygen
is a combustible gas, and you should take appropriate
precautions when using electrical appliances such
as the Oreck Air in the presence of an oxygen machine
or tank. We suggest that you consult with your oxygen
and medical equipment providers regarding the use
of the Oreck Air in the presence of oxygen or other combustible
gases.
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| Q |
What size
room can an Oreck
Air clean? |
| A |
You’ll
find best results using the Oreck Air in an appropriately
sized room—Oreck suggests not more than a 30’
by 30’ room, though this size may depend on
the environment (pets, foot traffic, frequency of
opening and closing doors to the outside).
Of course, no air purifier can clean through walls;
an air purifier is designed to be room specific.
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| Q |
How long should
the Oreck Air run before I’ll notice a difference? |
| A |
You will
likely see a difference as quickly as the first few
days of use, but you should definitely begin to see
a difference in the first two weeks.
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| Q |
When should
I use the "Silence Technology®" mode?
|
| A |
The collector
cell cleans as effectively on the Silence setting
as it does on the high setting, however the fan moves
slower. As a result, the Oreck Air cleans as well on
low as on high, but will clean the room more slowly
as it circulates less air.
To maximize cleaning effectiveness, you may choose
to set the purifier on high or medium while out of
the house, and set the purifier on Silence when noise
is a potential issue.
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| Q |
Will I still
have to dust and clean? |
| A |
Yes, but
you may be pleasantly surprised at how infrequently.
Using the Oreck Air helps to protect home furnishings
from damaging pollutants and will keep the house looking
cleaner longer.
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| Q |
Does the Oreck
Air come with a warranty? |
| A |
Yes - New
models come with a 2 year warranty.
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| Q |
Where can
I find accessories and supplies for Oreck Air's?
|
| A |
Click
here to get all the
accessories and supplies you need for your Oreck Air.
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